Coulsdon Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

2. Our Use of Your Data

Your personal information is utilized for these specific purposes:

• Service Provision and Contract Fulfillment:
  • We handle your car rental bookings and agreements with care. This includes verifying your identity and confirming that you meet our rental criteria. We also oversee the vehicle collection and return, along with processing payments and managing deposits and related charges. Each step is designed for a seamless rental experience.
• Customer Communication in Coulsdon (Contractual and Legitimate Interest):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer dedicated customer support. We inform you about any changes to our services or policies.
• Marketing Permissions and Legitimate Interests:
  • We may send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Benefit:
  • Assessing website activity to refine user experience and site performance. Conducting research to improve our vehicle fleet and service offerings.
• Legal Obligations in Coulsdon Car Hire:
  • Adhering to local laws and regulations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our policies.

Information Sharing in Coulsdon

Personal Information Sharing:

• Local Service Partners: Third-party partners assist us in delivering our services, including payment processing, IT support, and maintenance. They are obligated by contract to safeguard your data.

We do not share your personal information with third parties.

4. Protecting Your Data

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This includes using encryption, access controls, secure servers, and conducting regular security evaluations. It is important to acknowledge that no method of internet transmission or electronic storage can offer absolute security.

Data Retention Policy

Your personal information is kept only for the duration needed to achieve its intended purposes, such as complying with legal, accounting, or reporting obligations. The length of time we retain data depends on the specific type of information and the context in which it was processed.

Your Rights in Coulsdon

Your rights under UK data protection law in Coulsdon

• Accessing Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content for you. You can adjust your cookie preferences at any time through your browser settings to control how we collect and use this information.

Policy Changes

This Privacy Policy may be updated from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page, complete with a revised date. We recommend reviewing this policy periodically to stay informed about how we handle your information.

Contact Us

For inquiries regarding our Privacy Policy or data practices, please reach out: