Welcome to Car Hire Coulsdon. These Terms of Service govern your use of our website carhirecoulsdon.co.uk and our vehicle rental offerings. By utilizing our services,
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines key terms, conditions, insurance information, applicable charges, and your obligations for the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle from Car Hire in Coulsdon, you must be at least 21 years old, though age restrictions may differ depending on the vehicle type. A valid driving licence, appropriate for the vehicle category, must be held for the minimum period outlined in the Rental Agreement. Additionally, you need to present valid identification, proof of your current address, and provide payment information along with a security deposit. Be sure to meet any other requirements specified in the Rental Agreement.
3. Reservations and Payments
- Reservations can be completed via our website, over the phone, or directly at our Coulsdon office. A booking deposit might be needed to confirm your reservation. Full payment, along with a security deposit, is usually required at the time of vehicle pickup. Prices are listed in British Pounds (£) and include VAT where necessary. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of collection, it is important to conduct a thorough inspection of the vehicle and promptly report any pre-existing damage. A vehicle condition report will be created and signed by both parties. Upon returning the vehicle, it must be in the same condition as when it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charges will be applied as necessary. Please return the vehicle with the same fuel level as at collection; refueling charges will be incurred if the fuel level is lower. Late returns may result in additional fees, so please contact us if you anticipate needing extra time. You will be responsible for any parking fines, traffic violations, or charges that occur during your rental period, along with a small administration fee.
Insurance and Liability Coverage
- All rentals include basic third-party insurance. You will find comprehensive coverage details and excess amounts outlined in your Rental Agreement. Additional insurance options may be offered to minimize your financial liability. It is advisable to review these options thoroughly. You remain liable for damage or loss up to the excess amount unless you opt for extra insurance. Any damage resulting from negligence, misuse, or violation of these Terms will be your responsibility, regardless of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice provided. For detailed information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or missed appointments may incur additional charges.
7. Restricted Activities
Prohibited uses of your rental:
- Use of the vehicle for illegal activities is strictly prohibited. Engaging in racing, rallying, off-roading, or similar risky behaviors is not allowed. The transport of hazardous materials is forbidden. Sub-letting the vehicle or permitting unauthorized drivers to operate it is prohibited. Driving under the influence of alcohol or drugs is unacceptable. The vehicle must be used only for its intended purposes, and both passenger and weight limits must be respected. Operating the vehicle outside of the designated geographical area requires prior approval.
Breach of these terms may lead to rental termination and fees.
8. Liability Limitations
To the fullest extent allowed under English and Welsh law, Car Hire Coulsdon will not be responsible for any indirect, incidental, special, or consequential damages, including lost profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the amount you paid for your rental in the past 12 months. This does not affect our liability for death or personal injury caused by negligence or for fraudulent actions.
9. Local Regulations
These Terms are regulated by the laws of England and Wales. All disputes will fall under the jurisdiction of the English and Welsh courts.
10. Terms Updates
We reserve the right to amend these Terms at any time. Updates take effect immediately upon being posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Coulsdon Car Hire Services
Riverside Way, Coulsdon CR5 2AA, United Kingdom
Contact Number::
442081681040